Frequently Asked Questions
A wide assortment of questions our customers ask us, sorted into specific categories of interest.
Technology & Features
Zimark's cutting-edge computer vision technology is designed to optimize real-time asset tracking in warehouses. Our shipping control solution ensures 100% delivery accuracy, diminishing scenarios where pallets are left behind or sent to the wrong destination. This solution also reduces reliance on manual barcode scanning processes.
Zimark is ideal for 3PLs, retail distribution centers, e-commerce fulfillment centers, automotive warehouses, and parking management operations. Anywhere real-time asset visibility is critical, Zimark can make a difference.
Our image-based Proof of Load solution ensures that shipments are accurately packed and documented before leaving the warehouse. Using AI-powered cameras, we provide verifiable proof of shipment integrity, reducing disputes and chargebacks.
Yes! Zimark is designed to integrate seamlessly with leading WMS and ERP platforms. Our API allows for easy data exchange, ensuring that inventory updates and shipping confirmations are synchronized across your systems.
No. Zimark works with standard mobile devices and off-the-shelf cameras. The solution is designed for fast deployment and scalability, without major infrastructure changes.
Implementation & Support
Our solution is lightweight and quick to deploy. Most customers can start seeing results within days to weeks, depending on their operational scale and integration requirements.
Yes. We offer onboarding and training to ensure that warehouse teams can maximize the benefits of our solution with minimal learning curves.
We offer 24/7 customer support, along with dedicated account management and troubleshooting assistance. Our team is committed to ensuring smooth implementation and ongoing optimization.
Of course. We offer a trial period for qualified customers, so that they can experience Zimark’s capabilities in their own warehouse environment before committing to a full deployment. Contact us to learn more about trial options.
Security & Compliance
Security is a top priority. Zimark uses enterprise-grade encryption and follows best practices in cloud security to protect your data. We also offer on-premise deployment options for customers with strict compliance requirements.
Zimark's high availability and redundancy is built-in to minimize downtime. In the event of an outage, our system's fail-safe recovery mechanisms ensure uninterrupted operations.
Pricing & ROI
We offer flexible pricing models based on usage and the scale of your operations. Contact us for a tailored quote that fits your warehouse needs.
Customers typically see significant cost savings from reduced labor, fewer shipping errors, and improved inventory accuracy. Many experience ROI within months of deployment.
Get in Touch
We’re passionate about ROI-driven innovation for shipping and logistics.
Let’s talk about your needs.
