Case Study

Overseas Logistics Partners with Zimark to Achieve 100% Loading Accuracy

By partnering with Overseas Logistics, a global leader in freight and supply chain solutions, Zimark continues advancing its mission to enable warehouse shipping excellence.

Background

Overseas Logistics is a 3PL provider, managing storage and shipping for multiple FMCG clients. 

The customer’s main pain was knowing that loading was executed correctly. Before Zimark, there was no mechanism to track shipments at the dock door.

They experienced missed pallets and wrong loadings, creating high risk and costly mistakes.

The challenge

Pallets arrived, were barcoded, scanned manually into the WMS, and stored.

When an order came in, operators created a picking list and staged pallets at the dock.

Drivers collected loads manually, signed papers at dispatch, and the warehouse had no way to confirm that the exact right pallets were loaded.

The goals were simple

Eliminate loading errors

Eliminate the need for manual scanning & validation

Optimize load consolidation processes

Enable real-time tracking & visibility

Increase customer satisfaction

Integrate seamlessly within a few days

All while keeping operations running smoothly.

Zimark Solution

1

Zimark cameras were installed at the dock door for shipping control.

2

Pallets were labeled with Zimark’s unique color-code stickers linked to the WMS.

3

At loading, every pallet was tracked by computer vision and compared against the picking list in real time.

4

A live alert system (green = correct pallet, red = error) ensured zero mistakes.

5

Proof-of-load was automatically generated as digital evidence for operators.

The Results: Data-Driven Impact

Zimark eliminated uncertainty in shipping, turning a single-dock operation into a “secure vault” where only the correct pallets could exit.

Key KPIs Achieved:

Zero Loading Errors

100% accuracy achieved effortlessly through automated shipping control.

Instant Error Detection

Real-time alerts prevented misloads at the source.

Enhanced Client Complaint Handling

Reduced disputes and investigations by over 90%.

Accurate Inventory Tracking

Via enhanced transparency, clarity and communication at all levels.

Manpower Empowerment

Via new label system that simplifies work processes, complemented by training for unloading personnel.

Accurate Proof of Loading

Provided the customer with digital proof for every load, improving trust with their clients.

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